Friday, 10 January 2020

You cannot buy class

My husband and I were fortunate to have our wedding reception and the first leg of our honeymoon at Lake Victoria Serena in Kigo. I say fortunate because it is not something I take lightly, we are truly blessed and also worked our butts off to enjoy this and give our guests a wedding to remember. However, that is not the essence of this post but rather the rumblings of a very intriguing conversation we overheard a day after our wedding which was technically day 1 of our honeymoon.

We got married on a Friday and shared the same date with this couple but they opted for the outdoor Coliseum venue location while we had booked the garden adjacent to the pool side. So there was not much drama the day of the wedding and we did not think much of it as we posed for our photos in the gardens as our guests enjoyed a cocktail before our entrance. We met this couple in the garden as our bridal teams crossed paths with and a voluminous train, veil and wedding gown worn on a very fair skinned bride with a groom who wore a very flashy evening suit.

Now their attire does not qualify as the gist of this post but rather the snippets of dialogue we overheard from the kitchen and wait staff that catered to both our events that day. All this information came out over the course of few days we stayed at Kigo in our honeymoon suite.

The groom threw his bride an over top wedding reception I am guessing to match her over the top wedding dress and entourage. They partied long and hard until the Kigo event cut off time of midnight. Anyone who has had a wedding at Serena Kigo knows how strict management is about ending the weddings by midnight so as not to inconvenience their neighbors but also ensure proper and efficient turnover of one event to another the following day. Every commercial event manager understands what I mean by this but anyway let me not digress.

So we decided to take walks in the gardens that weekend and enjoy critiquing the set ups of the remaining weddings that took place that Saturday and Sunday (Yes, sometimes couples get married on Sunday). So in between the frantic set up and buzz of the waiting staff my husband had made friends with on day 1, they relayed told us this story.

Staff: “So the mugole was there taking photos in the garden nga he is drinking everything mixing mixing them all.”

He meant the groom was drinking all sorts of alcohol (gins, wines) basically a tone of hard stuff the entire afternoon so by reception time he was quite intoxicated and was wobbling around his venue from table to table fist pumping pals with a bottle of wine in his firm grip as he drank from the open bottle. (Yes he was drinking from the bottle not a glass)

To provide you with context, the wedding decor cost 60 million with screens at a separate cost of 40 million however I choose to protect the identity of the service providers for it was not their fault that the client’s means did not match the aesthetic required for the selected venue at Kigo. So at the drawing of the curtain, the bridge and groom continued the celebration to an after party on the grounds after which they intended to retire to their bridal suite. So their luggage was wheeled to their room ahead of them but the groom insisted on holding the key card so it was given to him.

After dropping their luggage the Kigo employee left and started in bee line headed to the reception which is quite a distance away only to get half up the gentle incline when he heard a loud din. The groom skidded and almost fell face down followed by him thudding against the door of his honeymoon suite. Commotion ensued for 15 minutes and there was such a loud noise that the Kigo employee returned to assist them out of genuine concern. He was worried that the groom had hurt himself only to realize that he was so intoxicated and had quickly become a nuisance.

Groom: “What the hell is wrong with you, can’t you do your job.”

Staff: “Excuse Sir, what is the issue.”

Groom: “Your bloody key does not work.”

Staff: “My apologies, let me check sir.”

At that point he nearly fought the employee as he hurled insults and profanity that I do not care to repeat here. At the end of the entire scene, we found out that the racket was because the groom failed to open his door with his access card which he kept shoving at the door in the wrong place because he had never used a key card before.

This meant that he has resorted to kicking/ hitting the door until the employee pleaded (yes pleaded) with him and eventually assisted him to access his room. As he left the door and turned around to leave the groom yelled at him again insulting him at how nothing seemed to be working in the suite.  We also later found out that he was yelling at the very patient employee because the room lights did not come on, he was not aware that he needed to put the access card into the power slot right by the door to access all the lighting for the entire suite as well as other amenities like the television.

The member of staff was initially enraged but very professional, left their door intoxicated with laughter because he did not understand how someone with such means could be so illiterate when it came to the finer side of life and yet he of minimal education was well acquainted with these facilities. All in all it gave him pride and appreciation for his knowledge and experience and he muted away this phrase as he walked away after telling us this story.

Staff: “Oba toyina klass toyina. Sente tezigula klass.”

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